General Questions

Victa Health utilizes an automated booking platform. Once registered, users will receive a link facilitating seamless appointment scheduling.

Victa Health employs Best Practice Premier medical software, with Orchid being the latest version. Patients receive support through links provided by the software, enhancing the user experience.

You can reach Victa Health via email at [email protected]. Additionally, the website features contact details, including the clinic’s address.

Appointments can be booked through the booking platform provided by Victa Health. Different types of appointments are available, each with specific booking procedures and associated fees, as outlined on the website.

Victa Health operates with a flexible billing policy at the discretion of tenant doctors. Fees are payable on the day and can be settled via EFTPOS, credit card, or cash. Medicare rebates are available, and various billing options are detailed on the website.

Appointments can be booked through the booking platform provided by Victa Health. Different types of appointments are available, each with specific booking procedures and associated fees, as outlined on the website.

Yes, Victa Health provides support for chronic disease management and mental health care, subject to eligibility criteria and specific procedures detailed on the website. These services involve prior consultations and may include Medicare rebates.

Victa Health requires a minimum of 2 hours’ notice for appointment cancellations. Failure to cancel within this timeframe or non-attendance may result in a fee, depending on the type of appointment booked. Fees are detailed on the website.